Compliance and Quality Manager

Compliance & Quality Manager

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.

Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities, and help your local community too.

We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.

And as a Compliance & Quality Manager there’s never been a better time to join.

Lead the design and execution of strategies to ensure full compliance with all Food Safety, Regulatory, Health & Safety, Brand, Quality, Sustainability, Ethical, Crisis Management & Business Continuity Standards applicable to the Roastery, its employees, the raw materials sourced, the products manufactured and key present and future projects

So, why Costa?

We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:

• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks

We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Compliance & Quality Manager is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll be:

• Lead the Health & Safety management strategy towards the implementation of best practice to minimise any risk to the business
• Ensure a H&S network is fully established with the Costa and TCCC H&S teams globally, ensuring best practice is shared and expertise is utilised
• Create and implement the strategy to develop and improve Quality and Safety Management system to enable full compliance to regulatory requirements and certification standards (BRC Global Standards, Halal)
• Design the strategy for auditing all relevant processes at the Costa Roastery and measure compliance KPIs
• Lead the creation and continual improvement of a product quality management system to enable full on line compliance to product standard and certification standards requirements.

Who you are

It’s your unique ingredients we’re interested in:

• Health & Safety qualifications
  • HACCP level 4
  • NEBOSH certificate
• ISO accreditation
• Technical knowledge (Site equipment and machinery)
• Ability to Identify and articulate risks and opportunities and ensure these are driven to conclusion
• Auditing – internal and external

Location – onsite - Basildon