BGR - Technical Manager

Talented Technical Manager required to join our fast-paced, friendly team in leading a small team of Developers working on projects in our B2B Technology team.  This is a newly formed role and will suit a highly experienced Leader with proven experience in Cloud (Azure)  IOT telemetry systems and customer facing mobile apps.

A bit about us...  

Costa Coffee has revolutionised the coffee industry since we first opened our doors in 1979 in London, and since then, we’ve been on a mission to inspire the world to love great coffee, supported by our parent company Coca-Cola. Over 51 years, we have grown to become a global brand serving 3 million cups of coffee every day across 42 markets through a range of platforms for all those delightful coffee occasions.

As for coffee technology we’re quite simply trailblazing the industry, and our tech hub in Bulgaria is perfectly placed to play a crucial role in our strategic ambition to be a leader in new technology that continues to transform the coffee experience for our customers.  Whether it’s coding new features for our No1 loyalty app, developing digital payment methods, or working on technology integration for our fully robotic coffee machines that excites you, you’ll have the opportunity to contribute to groundbreaking technology whilst being part of an agile team full of warmth, passion and courage to do things differently. 

A bit about the role... 

Working in the B2B Technology team, as a Technical Manager you will be working on Costa’s cloud systems managing a team of developers and developer-in-test to develop products for our B2B customers. The projects range from IOT telemetry systems to business-to-business web portals and customer-facing mobile apps, all with the aim of making it easy to do business with Costa. Collaborating with architects and developers based in both UK & Sofia, this role is critical in the Agile software development lifecycle to enable fast speed of change.

The role will:

• Lead a team of developers and developer in test in delivery quality software solutions, mentoring the team throughout every stage of software delivery process
• Manage the development testing through robust processes, with the team creating high quality, testable code and test cases/ coverage
• Work with the QA manager and Software Engineering Lead to direct the team and improve ways of working
• Use their broad experience and analytical skills to drive the development of technical solutions to business needs, considers trade-offs of different possible approaches and understands impact of their decisions on the rest of the business.
• Communicate technical ideas clearly and takes ownership and accountability of refining and improving software engineering standards, processes and practices used by the team.

A bit about you…  

To succeed at Costa, it is important that you embrace our values and enjoy working with diverse and committed colleagues. In addition, we would hope to see some of the below:

• Strong knowledge of C# and the.NET ecosystem and experience in Web / Frontend development - HTML, CSS, Javascript (SPA frameworks).

• Proven Expertise in Azure Development - Function App, API’s deployed as Web App, Webhooks, Swagger, KeyVault, Service Bus(Queues, Topics).
• A mind set that focuses on driving results with pace and striving for highest quality in everything they do.
• Ability to effectively communicate with users / project teams and explain complex details in simple terms.
• Interested in continual learning of technical knowledge through approaches such as Proof of Concepts.
• Strong team working skills inspiring trust.
• Track record of planning, estimating, and delivering work as part of a strong Agile team.
• Experience in leading a development team.
• Comprehensive knowledge of test automation tools, and frameworks.

• Experienced in setting up and running CI/CD pipelines for development and testing.

What we can offer... 

We’re on an exceptional adventure and can offer a truly purpose led career with flexibility to suit your personal needs. In addition, you will benefit from the below: 

• Costa Incentive Scheme 

• Life, Accident & Disability Insurance  
• Healthcare  
• Wellness Allowance 
• Multisport Card (self-funding) 

• 25 days annual leave 

Location...

The role will be hybrid model with the expectation of being in the Sofia office 2-3 days per week as required. Some international travel may also be required on up to a quarterly basis e.g. to the UK to participate in face-to-face planning meetings with our central teams and stakeholders.

Here at Costa we encourage the sharing of diverse thoughts and ideas. We approach our work fearlessly and support one another to take a few risks. We learn and we grow constantly. Individuality is championed and we provide a culture where everyone feels included. You can be you at Costa.