Payroll Administrator

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.

As a Payroll Administrator at Costa Coffee, you'll be the behind-the-scenes hero supporting our team’s payroll services, working closely with the Payroll Manager to keep things running smoothly and efficiently. You'll handle everything from payroll administration to accounting tasks, while also lending a hand with global mobility services, including tax prep and payroll for our international team members. Plus, you'll have the chance to get involved in exciting projects aimed at making our payroll processes even better!

Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities, and help your local community too.

We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.

And as a Payroll Administrator, there’s never been a better time to join.

So, why Costa?

We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:

• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks

We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Payroll Administrator is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll be:

• Assist with the administration of monthly payrolls, ensuring accurate and timely processing, and resolving any payroll queries.
• Coordinate BACS & CHAPS payments and run ad-hoc reports to minimize under or overpayment risks for employees.
• Act as a key contact for third parties, including Dayforce, L&G Pensions, and other benefits providers, handling escalations and managing interfaces.
• Assist with People Shared Services projects, attend meetings, and support operational readiness for various initiatives.
• Coordinate global mobility programs and support international assignees, ensuring payroll and benefits are managed efficiently.

Who you are

It’s your unique ingredients we’re interested in:

• An understanding of payroll legislation, accounting, HR processes, and legal compliance requirements.
• Experienced in Microsoft Excel, PowerPoint, project management, and excellent communication skills at all organisational levels.
• Minimum 2 years in an outsourced payroll department with expertise in Dayforce and managing third-party relationships.
• Ability to handle sensitive matters with unbreakable discretion and professionalism in a fast-paced environment.
• Strong organisational skills, deadline management, and ability to deliver exceptional customer service while maintaining clear, logical thinking under pressure..

Location: UK remote

For any reasonable adjustments and general queries, please get in touch with andrea.applegate@costacoffee.com