Property Manager Europe | permanent, On-site

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.

Join Costa's team in the UK and help shape the future of Costa stores across Europe! In this exciting role, you’ll collaborate with local teams and franchisees to design and build new and revamped stores. You’ll bring your design expertise and cost-saving ideas to ensure every store meets Costa’s brand standards while maximizing its commercial potential. It’s all about creating spaces that not only look great but also thrive in the marketplace!

Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities, and help your local community too.

We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.

And as a Property Manager Europe, there’s never been a better time to join.

So, why Costa?

We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:

• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks

We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Property Manager Europe is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll be:

• Act as the key interface across all markets, ensuring effective communication with franchisees, consultants, and internal teams.
• Approve all new and refurbished Costa outlets, ensuring alignment with brand standards and local customer needs.
• Conduct "Costa Property Checks" to ensure design and build quality meet Costa standards, collaborating with local teams to resolve issues or enhance store environments.
• Provide market-specific feedback on store design, F&B trends, and competitor activity, influencing the global design template to meet local and brand requirements.
• Lead regional training on store design and property systems, ensuring partners deliver stores to the latest standards and maintain a high standard for store refurbishments.

Who you are

It’s your unique ingredients we’re interested in:

• Strong understanding of the franchisee/franchisor relationship, with a focus on cost reduction and store design’s impact on cost, time, and delivery.
• Skilled in creating customer-centric, operationally efficient store environments that enhance speed of service.
• Ability to manage and influence 3rd-party property/design experts within franchise partner businesses.
• High energy, creative problem-solving skills, and proficiency in technical software like AutoCAD and PowerPoint for design presentations.
• Extensive experience in retail design, architecture, and project management, with a proven ability to deliver results in diverse international markets.

Location: On-site, Loudwater, London

For any reasonable adjustments and general queries, please get in touch with andrea.applegate@costacoffee.com