Safety Improvement Manager

Safety Improvement Manager

Here at Costa Coffee we continue to strive to provide our customers with the quality products they deserve.  As part of our ongoing commitment to this we want a Safety Improvement Manager to join us to drive continuous improvement in safety performance and compliance across the Costa UK&I business.  Identify opportunities for improvement in the policies and procedures owned and/or operated by the Safety & Security team, other central support functions and operating teams. 

A bit about us...

We’re Costa Coffee, masters of our craft since 1971 when the Costa brothers opened their first Roastery in London. A lot has changed since then. You may know us as the UK’s leading coffee Brand, but we can now be found in over 40 countries across EMENA, APAC and Americas. We’re on a mission like no other as we inspire the world to love great coffee. This is all supported by being part of The Coca-Cola Company.

Along with our leading Retail formats, it’s our ground-breaking FMCG offering and Costa X on-the-go propositions that help us serve our B2B partners across the globe. And as for coffee technology, we’re quite simply trailblazing the industry. Here at Costa, it’s about doing a great job alongside brilliant people who share a passion for growth. And we promise, we’ll always make sure you’re loving your craft.

A bit about the role...

Day to day, you’ll analyse, maintain, and recommend improvements to central Safety and Security processes.  There will also be a number of other exciting tasks including:

• Provide regular updates on Safety performance to key stakeholders by tracking reports on key Safety metrics
• Responsible for creating, reviewing and maintaining all Safety related policies, procedures
• Use insight from available data to identify improvements to Safety training modules/materials. Input into the review of existing, and design of new, training modules
• Represent Safety & Security on project teams in relation to new products, initiatives, etc to ensure safety issues are properly considered/addressed
• Undertake horizon scanning to provide early warning of new and emerging risks and liaise with relevant departments to devise early interventions and pragmatic cost-effective solutions to mitigate against changing risk profiles
• Collate Costa Ltd.’s response to public consultations regarding proposed changes to legislative requirements and guidance

A bit about you…

A passion and proven experience within Safety Improvement is just the start of what we’re looking for. So, what else makes a great Safety Improvement Manager at Costa? 

• Degree desirable
• Proven track record of operating and influencing at a senior strategic level
• Have successfully performed a Safety Improvement Manager or similar role within Hospitality or Retail sector
• NEBOSH Diploma in Occupational Safety & Health, or equivalent (desirable)
• Experience of working in a multi-site, highly brand standards driven business, with central support functions
• Excellent communication skills (both verbal and written), with proven ability to build strong relationships and work collaboratively with stakeholders, influencing and challenging where necessary
• Ability to effectively interpret legislation in order to identify implications for the business and devise suitable measures to ensure legal compliance
• Skilled in making rounded, business focused strategic decisions, which effectively balance risk against cost and consider wider implications and practicalities

What we can offer...
We’re on a growth journey like no other; more countries, more propositions, and opportunities to stretch your skills alongside our warm people,  so we want you to feel valued and rewarded with, great perks and benefits:

• Car Allowance
• BUPA Healthcare and Babylon GP
• Costa Pension Scheme
• Bonus Scheme
• Group Income Protection and Life Assurance
• 50% staff discount in our equity stores, 25% staff discount in franchise stores
• Access to The Coca-Cola Company Share Incentive Plan
• 25 days Holidays

Location: Remote with ability to attend our London and Loudwater offices a minimum of once per week and regular visits to stores.

Costa Coffee is made up of true experts and masters of their craft who stretch their limits to what’s possible. It’s why we work so well remotely. We trust our teams and embrace technology to help us collaborate. And if needed, we have offices all over the world for those important connection points. Our remote working allows you to balance your work and personal life, while retaining Costa’s much-loved culture.

Here at Costa we encourage the sharing of diverse thoughts and ideas. We approach our work fearlessly and support one another to take a few risks. We learn and we grow constantly. Individuality is championed and we provide a culture where everyone feels included. You can be you at Costa.

For any reasonable adjustments and general queries please contact costa.recruitment@costacoffee.com